Shipping policy

Shipping Policy – Mad Energy. Mad Panda.

At Mad Panda Racing, we’re all about getting your gear to you as swiftly as a dirt bike tearing up the track. Here’s the lowdown on our shipping process:

Order Processing Time

• Custom Creations: Each item is made-to-order, reflecting our commitment to quality and customization. Typically, it takes 2-7 business days to craft your gear before it hits the road.

Shipping Times

• Domestic (U.S.): Once your order is ready, it usually arrives within 3-7 business days.
• International: For our global riders, shipping times vary by destination but generally range from 5-20 business days.

Shipping Costs

• Standard Shipping: We offer flat-rate shipping based on your location and order size. Exact rates are calculated at checkout.
• Free Shipping: Keep an eye out for special promotions offering free shipping on select orders.

International Shipping

• Customs and Duties: International orders may be subject to customs fees or import duties. These charges are the responsibility of the recipient and vary by country.

Order Tracking

• Once your order ships, we’ll send you a confirmation email with tracking information so you can follow your gear’s journey.

Shipping Delays

• While we strive for prompt delivery, unforeseen circumstances like weather or carrier issues can cause delays. We appreciate your patience and are here to assist if any issues arise.

Contact Us

• Got questions or concerns about your order? Reach out to us at ShopMad@madpandaracing.com. We’re here to help keep your ride smooth.